Consumers today are increasingly focusing on the overall brand value proposition of a retailer. Due in part to macroeconomic and geopolitical crises, conscious choice based on shared value is now considered a priority over saving money.
The most successful brands are those that pay attention to traceability and the environmental impact of their business. The effect of corporate choices on the environment is in fact continually under consideration by customers, becoming a non-negligible criterion in the preference of one shop over another.
Sustainability is more and more a central element in retail strategies, together with technological innovation. The huge consumer choice should be pushed by retailers who have the task of guiding customers to make conscious decisions for themselves.
Ethical and ecological commitment is therefore increasing becoming a key differentiator.
Consumers themselves are showing great interest in making conscious choices and this dynamic requires sustainable products that meet their values; the future of retail is therefore moving towards sustainable business practices that involve every supply chain, from product selection to logistics and store furniture.